Employee downtime
Staff lose productive time while waiting for essential work devices to be diagnosed, repaired or replaced.
Monthly or annual business repair plans for employee phones, tablets, iPads, laptops and MacBooks, helping your people get back to work faster when devices fail.
When an employee’s phone, tablet or laptop fails, the cost is rarely just the repair. It is downtime, lost productivity, internal coordination and an unpredictable repair bill.
Staff lose productive time while waiting for essential work devices to be diagnosed, repaired or replaced.
Different employees using different repair providers means more chasing, approvals, receipts and inconsistent service.
Ad-hoc repairs make it harder to plan expenditure across a growing fleet of company and employee devices.
Give your organisation a simpler route for managing device repairs. CellSmash can support phones, tablets, iPads, laptops and MacBooks across a wide range of faults and repair requirements.
Plans are tailored around your organisation’s size, device mix and expected support requirements. Eligible repairs are handled under the agreed plan terms, with a clear route for employees or authorised company contacts to raise repair requests.
Discuss Your Device Fleet →A simple corporate process designed to reduce administration and help employees return to work quickly.
We agree the right monthly
or annual support level for
your headcount and devices.
Your account is created with
agreed contacts, plan terms
and a clear repair process.
An employee or authorised
contact reports the fault
and CellSmash takes over.
Repairs are tracked, with
updates sent the moment
devices are ready to collect.
No generic one-size-fits-all package. Your plan can be structured around employee count, device categories and repair requirements.
For organisations that want flexibility while establishing a consistent device-repair process.
For businesses that want ongoing repair continuity and a long-term relationship with one specialist partner.
Corporate repair plans are service agreements, not insurance products. Final inclusions, exclusions, limits and commercial terms should be confirmed in the corporate service agreement.
Whether you manage ten devices or a much larger fleet, the goal is the same: fewer repair headaches and less avoidable downtime.
One repair route for employee
phones, tablets and laptops.
Reduce time spent coordinating
individual repair cases.
Keep client-facing teams
productive when devices fail.
One consistent repair partner
across teams and locations.
Many common repairs are completed the same day, helping reduce unnecessary device downtime.
Customers can follow repair progress and receive automated updates when devices are ready.
CellSmash currently advertises a 90-day parts and labour warranty on repairs.
The current repair catalogue includes phones, tablets, laptops and other device categories.
GDPR compliance, device wiping standards, or signed non-disclosure agreements (NDAs).
Monthly consolidated invoicing, net-30 payment terms, or VAT receipts.
Courier collection, door-to-door pickup in the City of London, or walk-in priority.
The commercial case is not simply about paying less for a repair. It is about creating a predictable process that gets employees back to productive work faster.
Review Your Current Repair Process →Real experiences can say more than a sales pitch. Watch customers share their experience of CellSmash repair quality, speed, reliability and service.
Tell us about your organisation, the number and types of employee devices you manage, and how you currently handle repairs. We’ll discuss how a CellSmash Corporate Device Repair Plan could simplify support and reduce downtime.
Prefer to speak directly?
Pick a date, then choose a time that suits you. We’ll email your confirmation and the joining details — it’s free, takes 20 minutes and there’s no obligation.
Call or email us and we will arrange a 20-minute consultation at a time that suits your team.
CellSmash supports a broad range of smartphones, tablets, iPads, laptops and MacBooks. The exact device scope can be agreed when your corporate plan is set up.
No plan should be assumed to provide unlimited or unrestricted repairs. The agreed service contract should clearly define eligible devices, repairs, allowances, exclusions and any fair-use or commercial limits.
Yes. The proposed corporate model supports both monthly and annual arrangements, with commercial terms tailored to the organisation’s device fleet and expected repair needs.
CellSmash currently offers same-day service for many repairs. Actual turnaround depends on the device, fault, parts availability and the terms agreed for the corporate account.
CellSmash’s current repair experience includes repair tracking and automated notifications, helping customers follow progress from diagnosis through to completion.
CellSmash is located at 62 Leadenhall Market, London EC3V 1LT, in the City of London.
Book a 20-minute free consultation. We’ll discuss employee count, device types, expected repair volumes and service requirements before recommending an appropriate monthly or annual plan.
Talk to CellSmash about a simpler way to manage employee device repairs.